For twenty five years, we’ve honed our skills, built our knowledge and prioritised client objectives.



James Osborne

James was educated at Campbell College, Belfast and Trinity College, Dublin where he obtained an Honours degree in Legal Science. He qualified as a solicitor in 1973 and joined A&L Goodbody, Solicitors.   He opened the Firm’s New York office in 1979 and spent two years there. He became Managing Partner of A&L Goodbody in 1982 and spent twelve years in that role, during which time the firm became the largest in Ireland. He retired as a Partner from A&L Goodbody in 1994, but remains with the Firm as a Consultant.

Since his retirement from the practice of law, James has been involved in numerous businesses and has served on a number of boards of publicly quoted Irish companies including Bank of Ireland plc, Golden Vale plc, Adare plc, Carrolls Holdings plc and Independent News and Media, where he was Chairman. In addition, he serves as Chairman of a number of companies including Eason and Son Limited, Monaghan Mushrooms and Centric Health.

He contributed to the flotation of Ryanair in London, New York, and Dublin and remains on the board of Ryanair Holdings plc. He is also on the board of James Hardie Industries plc.

James is an enthusiastic sportsman with a keen interest in sailing, golf, tennis, racing and other similar pursuits.

Chief Executive Officer

Mark Hedderman

Mark is the driving force behind Custom House. With over 20 years experience in fund administration, he is a dedicated and dynamic professional who has shaped the company’s unique business model.

He is passionate about innovation and has championed the use of modern technology to enhance communication between managers, investors and intermediaries.

Mark is passionate for Custom House to be the standout global independent administrator for discerning clients who wish for a truly collaborative partner, committed to providing a quality service, above all else. Mark was educated at University College, Dublin and University College, Galway, where he obtained a B.A., M.A. and H.Dip. in Education.

He joined Citibank in 1997 and spent three years in fund administration, spending time in their Luxembourg and Singapore offices.

He then spent a year in Sydney, Australia, where he held positions in the fund administration and portfolio management departments of State Street and Bankers Trust.

Mark joined Custom House in 2001 and spent four years in the fund administration department, two as Manager.

He then moved into the role of Head of Business Development and Client Relationships, responsible for the development of various aspects of Custom House’s business.

In 2005, he moved to Chicago to establish the office there.

In early 2007, he moved to Singapore, where he coordinated the establishment of the Group’s office in the region.

In September 2008, Custom House merged with what is now the TMF Group and Mark was appointed Managing Director of the Group’s Dublin office.

In 2010, he was appointed Chief Operating Officer of Custom House Global Fund Services Ltd.

In July 2012 Mark was appointed CEO of the Custom House Group.

Chief Financial Officer

Helen Breen

Helen is an accomplished finance professional with 12 years experience in fund administration.

She joined Custom House in March 2003 as a Fund Accountant and moved quickly through the ranks within the fund administration department.

Helen also spent time as the Manager of the fund administration department before becoming Group Reporting Manager in 2009.

In July 2012 Helen was appointed CFO of the Custom House Group.

Helen studied at Dublin Business School where she gained a degree in Accountancy.

Prior to joining Custom House Helen worked for an accountancy practice for five years which provided accountancy services to small and medium sized businesses.

Chief Operating Officer

Kevin Walsh

Kevin joined Custom House from HSBC Securities Services, where he was responsible for the global product development of core accounting services across the range of alternative asset classes.

Kevin has twenty years experience in the funds industry and is gifted with a strong operational, regulatory and product management focus.

After qualifying as an accountant, Kevin began his career in Dublin with Bank of Bermuda in 1995, working in fund accounting.

In 1998, he moved to New York to focus on the alternative segment covering hedge funds, fund of hedge funds and private equity. He also established a business implementation group to standardise procedures and manage a growing book of business.

After returning to Ireland in 2001, Kevin moved into project management working across fund accounting and custody groups. This ultimately led to him leading a number of large-scale system implementations focused on alternative business.

Following the acquisition of Bank of Bermuda by HSBC in 2004, he held a number of product development roles covering alternative funds and web reporting. The product management function is closely aligned with sales and business development and defining the suite of products and services and operating models required to support medium and large institutional clients.