Technology

Our Fully Integrated Administration System:  PFS-PAXUS

Custom House uses the PFS-PAXUS ("PAXUS") fully integrated and fully automated fund administration system, which incorporates the automatic calculation of fees, including equalisation.  Essentially, if the information can be uploaded into PAXUS electronically, PAXUS can process the data and download to Custom House.  Custom House can then download to the Custom House reporting platform (CHARIOT) electronically, for which both Managers and investors have password protected access.

The PAXUS system is used in all of Custom House's main administrative offices so that authorised staff in any one of those offices can review or, indeed, work on a client fund's account at the same time as someone else in another of their offices.

Because of the timezone differences in these offices, the Custom House "week" effectively starts at midnight Sunday, GMT, when the Singapore office opens on its Monday morning and closes at midnight Friday, when the Chicago office closes for the weekend.

PAXUS, which eliminates the "error zones" inherent in multiple component administration systems, is the core contributor to Custom House's efficiency and enables Custom House to currently produce well over 110 daily dealing NAVs for a broad range of funds and sub-funds.  This represents approximately 20% of the funds and sub-funds administered by Custom House worldwide.  Custom House is able to do this because of its abililty to roll a fund's books from one office to the next, taking advantage of the same single integrated system, which serves all offices.  We believe Custom House is unique in this regard.

For more information on PFS-PAXUS click here. 

CHARIOT

Custom House offers its clients "CHARIOT", the Custom House Accessible Reporting In Open Technology secure Web reporting platform.  CHARIOT provides Investors with access to their own account details - latest performance and historic confirmation notes for any fund that the Investor has invested, in which Custom House administers - as well as any other information that the Managers of each fund wishes to disclose, depending upon their appetite for transparency.  This could include monthly Investment Management reports or annual or interim Financial Statements.

For their part, Managers can review up to thirty different reports, including, inter alia, the P&L, the Balance Sheet, the Portfolio and the Shareholder Register and can drill down to many other reports to view more detailed information.  Click here to access CHARIOT