We are positioned globally ensuring that wherever your fund is domiciled, our office will be nearby.



Custom House Fund Services (Australia) Pty Limited

Level 18 – 201 Elizabeth Street | NSW 2000 | Sydney | Australia


+61 2 8988 5881

The world’s sixth-largest country by total area, Australia has undergone a metamorphosis thanks to its baby boomers turning it from a closed to an open economy. Australia has enjoyed uninterrupted annual growth since 1991, an achievement unequalled by any other developed economy. With a population of 24 million, it’s the world’s fourth largest pension market behind the US, Japan and the UK.

Custom House provides standard and tailor-made solutions, depending on each client’s needs. These include hedge, real estate and private equity fund administration for both Australian onshore and offshore investments.

Today, Custom House Australia plays the same role as all other group offices, forming an important part of the global operational model, as well as servicing the local market. Our team in Australia is responsible for more than 60 local funds and managed accounts across many asset classes, many of which have daily reporting requirements since they are listed on stock exchanges or trading platforms. In addition to local services, the Australian team provides support to other group operations in APAC, EMEA and the Americas. Our client satisfactory index of over 90% confirms the appreciation of our boutique services.


ERIC KOOLEN, Managing Director

Eric has almost 28 years of experience in the provision of administration services for onshore and offshore investment funds. He started his career as fund administrator at General Investment Management, a Dutch-based investment management company. After his graduation in 1990, Eric continued his career at CITCO in Curacao (Dutch Antilles) as Manager Investor Relation Services. After 4 years he was transferred to CITCO Bank The Netherlands and became responsible for all trading and custody activities in Alternative Investment Funds for CITCO Bank in Amsterdam.

In 1998 Eric joined TMF Fund services and held roles as Operation Manager (6 years) and Manager Internal Audit and Compliance, which included the coordination of the ISAE3402 type 2 accreditation (4 years).

In January 2009, Eric became Managing Director of the Australia office overseeing the business development and office operations in the Pacific region.

Eric graduated in Finance and Accounting at the Fontys University in Eindhoven, the Netherlands in 1990.

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