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Data Privacy Statement


This is the website of Custom House Global Fund Services Limited and other member companies of the Custom House Group of companies (“Custom House”).  We respect your right to privacy. The purpose of this Data Privacy Statement is to outline how we deal with any personal information you provide to us while visiting this website. Naturally, if you are not happy with our Data Privacy Statement you should not use our website.

By visiting this website, you are accepting the terms of our Data Privacy Statement. Any external links to other websites are clearly identifiable as such. Custom House is not responsible for either the content or the data privacy policies of these websites or of any other website that may be linked to this website.

Types of Information Collected

To use this website you do not need to furnish us with any personal information. However if, during your visit to our website you wish to obtain further information about our services you will have to fully complete our Feedback Form. In doing so you will be providing us with the personal information contained in your response (“Personal Data”). Like most websites, we may gather statistical and other analytical information collected on an aggregate basis of all visitors to our website (Non-Personal Data”). This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses, browser types and other anonymous statistical data involving the use of our website.

Purposes For Which We Hold Your Information

Personal Data:

We will process any Personal Data you provide to us for the following purposes:

  • to contact you if required in connection with your completion of our Feedback Form or to respond to any communication you might send to us or to provide you with information about our services including, but not limited to direct marketing material, in the normal course of our business dealings with you;
  • to carry out any necessary credit reference checks and to record the results of such enquiries in order to process your request as contained in the Feedback Form or as a necessary step to enable us to provide you with any requested product information or services;
Non-Personal Data:

We may use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.


This website may use “cookie” technology. A cookie is a little piece of text stored by the browser on your computer, at the request of our server. We may use cookies to deliver content specific to your interests and to save your personal preferences so you do not have to re-enter them each time you connect to our website. You may decline the use of cookies (if your browser permits) however certain areas of the site may not function properly as a result. The use of cookies will be consistent with this Data Privacy Statement.

Disclosure Of Information To Third Parties

We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties regarding the number of unique users who visit our website, the demographic breakdown of our community of users of our website, or the activities that visitors to our website engage in while on our website.

From time to time and when we deem it necessary to facilitate our business dealings with our clients we may share appropriate information with third parties which may include Personal Data in order for them to perform their job. For example we may disclose Personal Data to Fund Administrators, Custodians, Investment Managers/Advisors, Brokers, Paying Agents or Banks. We may also disclose such information to affiliate companies or to non-affiliate companies that perform services on our behalf such as marketing, direct or otherwise or to other financial institutions with whom we have joint-marketing agreements. We may also disclose such Personal Data as is permitted by any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.

Sale Of Business

We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all, or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of this Data Privacy Statement and provided that the third party only uses your Personal Data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.


Your Personal Data is stored securely. The nature of the Internet is such that we cannot guarantee nor do we warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.

Updating, Verifying and Deleting Personal Data

You may request access to the Personal Data that we hold about you and may inform us of any changes in your Personal Data. In accordance with our legal obligations we will facilitate any request for access to the Personal Data that we hold about you and we will update or delete your Personal Data accordingly. To find out what Personal Data we hold about you or to have your Personal Data updated, amended or removed from our database, please contact

Changes To The Website Privacy Policy

Any changes to this Data Privacy Statement will be posted on this website. Please check this Data Privacy Statement periodically for any changes.

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